| About Us Lifetime Mothers was born from the idea that we could put together an amazing selection of jewelry that would represent the bond between mothers and their children. We feel that we have surpassed our goal with our collection at LifetimeMothers.com . Currently celebrating our 20th year, we continue to add new styles to our collection every month. We try to create items that are unique but very fashionable and comfortable to wear. Lifetime Mothers sells gold that is 14K, 18K, or 10K, silver that is sterling, genuine birthstones or genuine lab created birthstones, and crystals that are Swarovski brand. Many of our items are exclusive to Lifetime Mothers because we created them. On most of our items we perform one or more of the following functions: design, manufacture, engrave, stone setting, assembly or ring sizing. We understand all aspects of creating beautiful jewelry for mom. Guarantee: Lifetime Mothers wants all of our customers to be very happy with their purchase. We guarantee that your jewelry will be free of any manufacturing defects. If you have a problem with any item of jewelry purchased from Lifetime Mothers within the first year, as long as we determine that it was not abused in any way, we will repair or replace the item at our expense. After the first year, we will be happy to repair any item we have sold but there may be a small charge. Secure Transactions and information: Lifetime Mothers sells online through a secure server and transactions are handled by one of the largest credit card processors in the world. Your credit card information is completely secure during your purchase from us and after when it is stored. We have a Thawte SSL Certificate that verifies our company processes transaction through a secure server and encrypts all information to and from the site. You can view this certificate when you start entering information into our shopping cart. Customer Service: Lifetime Mothers is concerned about every customer and every purchase. We want to make sure that we have answered every question you have about our products. If you send us an E-mail at questions@lifetimemothers.com , we will respond within 24 hours on a business day. Often we will respond within a couple hours if it is during the day. You can also call us at 1-800-MOM-7672, Monday - Friday, 10:00am - 5:00pm eastern time. Our friendly and knowledgeable staff are eager to answer all of your questions. When you call Lifetime Mothers, you will be speaking to one of our staff working in our offices. You will not be calling an answering service or an outsourced call center. Jewelry Expert: If you have any jewelry questions that are outside the usual questions we hear, we have a jewelry expert on staff that you can speak with. He will be able to answer any questions regarding our products, diamonds, birthstones, manufacturing and custom design. Final Thoughts: As 3rd generation jewelers, we understand how important it is for our customers to feel comfortable with their purchase. We want you to feel like you can call us any time, ask us any question from an order status to how you think Aunt Mary will feel if your kids names are put first or last. We have heard just about every family situation and we are not afraid to tell you our opinion. Even though we have grown to be one of the largest sellers of family jewelry, we handle every customer as if they were our most important customer. |